Articles on: Showing Reviews

Installing and customizing Review Box

The Review Box widget showcases customer reviews in grid, list, or slider layouts, enhancing your store's credibility. This guide will show you how to install the Review Box on the desired page and customize its appearance to best suit your store’s brand.

On this page



Install Review Box
Customize Review Box
- Component visibility
- Style & appearance

🟢 Heads-up: Before customizing the widget, you need to enable Kudosi Core Snippet

Install Review Box



Steps to install:



From the dashboard, select “Show reviews”.
Locate the Review Box widget and click “Install”.



Case 1: First-time installation



If you install this widget for the first time:

Click the “Add Review Box” button. This will open the theme editor where you can add the Review Box to the product page or homepage.
Choose the widget's position within the theme editor.
Save your changes on the Shopify theme to show the widget.

Case 2: Installing the Review Box on additional pages



If you have already installed the Review Box and want to add it to another page:

Select the desired theme and page.
Click “Add Review Box” to open the theme editor.
Save your changes on the Shopify theme to show the widget.



Tip: If you want to add the Review Box via app block, read this article
Read more about manually adding the Review Box by copying code for theme 1.0 and special product templates.

Customization Review Box



Steps to navigate to Review Box customization:

Navigate to the Show reviews section in the dashboard.
Click “Customize” on the Review Box widget.



🟢 Heads-up: to ensure the widget appears on your storefront, toggle it ON at the top right corner of the widget settings page.

In the customization, there are 2 main tabs: “Component visibility” and “Style & appearance”.

1. Component visibility



The component visibility settings allow you to show or hide specific components, such as the media section, search & filter section, and review items.

How to use the component visibility tab

Click on any element in the preview to quickly find it in the configuration panel.
Click the eye icon to toggle visibility for elements. When the eye icon is open, it indicates that the element is visible. When the eye icon is closed, the element is hidden from view.



You can configure the visibility of the following components:

SectionWidget elementsDescription
Summary sectionShow titleDisplays the title of the summary section.
Show average ratingShows the average rating based on user reviews.
Show rating distributionDisplays the breakdown of ratings (e.g., number of 5-star, 4-star reviews).
Show media sectionShows images or media attached to reviews.
Search & filterShow tabsDisplays navigation tabs for different sections.
Show "Write a review" buttonEnables the button for users to write a review.
Show "Ask a question" buttonEnables a button for users to ask questions.
Show Q&A sectionDisplays the Questions & Answers section.
Show search boxEnables a search function for reviews or Q&A.
Show review sortingAllows users to sort reviews based on criteria like sorting by date, rating, content, media.
Questions & answersShow reaction iconDisplays an icon for users to react to answers.
Show positive reactions onlyLimits visible reactions to only positive ones.
Show published dateShows the date when a question was published.
Show question search boxAllows users to search for specific questions.
Show question sortingclick question tab, you see the question sorting options: Newest first or oldest first
Review itemShow review mediaDisplays media (images/videos) in user reviews.
Show review starShows the star rating given in reviews.
Show verified badgeDisplays a "verified" badge for authenticated reviews.
Show reaction iconAllows users to react to individual reviews.
Show positive reactions onlyRestricts reactions to only positive ones.
Show published dateDisplays the date the review was posted.
Widget no reviewsShow widget when there are no reviewsDisplays a placeholder message when there are no reviews.




2. Style & appearance



This is where you can adjust the layout, colors, and shapes to match your store’s branding and functionality.

How to use the style & appearance tab

Click on any element in the preview to locate its settings in the configuration panel.
Adjust button actions, sorting preferences, and other display settings in the left panel.



Widget component settings
SectionSettingDescription
Overall sectionWidget layoutSelects the widget display style: Grid, List, or Slider.
Screen backgroundAdjusts the background color of the widget.
Columns on mobileDefines how many columns are displayed on mobile.
Body text font sizeAdjusts the main text size within the widget.
Accessory text font sizeAdjusts the size of secondary text (e.g., labels, metadata).
Spacing from top marginSets the space between the top of the widget and surrounding elements.
Spacing from bottom marginSets the space between the bottom of the widget and surrounding elements.
Star ratingNote: This is one of the global settings. If you change it here, the star rating of the Review Box will be different from the other widget.
Use global settings for this widgetToggles on the use of global rating settings.
Rating icon shapeSelects the shape of the rating stars/icons.
Rating icon spacingAdjusts the spacing between rating icons.
Rating icon filled colorChanges the color of filled rating icons.
Rating icon empty colorChanges the color of empty rating icons.
Show rating icon borderToggles the visibility of borders around rating icons.
Rating icon border colorDefines the color of the rating icon border.
Rating icon sizeAdjusts the size of the rating icons.
Summary sectionHeading text font sizeChanges the font size of the summary heading.
Search & filter sectionWhen clicking "Write a review"Configures navigation behavior when users click the "Write a Review" button.
When clicking "Ask a question"Configures navigation behavior when users click the "Ask a Question" button.
Default review sortingDefines how reviews are sorted by default (e.g., newest to oldest).
Primary button background (Global setting)Toggles on the use of global button styling or toggle off to change the background color of the primary button.
Primary button text (Global setting)Toggles the use of global button styling or toggle off to change the text color of primary buttons.
Secondary button link text (Global setting)Toggles the use of global button styling or toggle off to adjust the text color of secondary buttons.
Questions & answersDefault questions sortingSets the default order of questions (e.g., newest first).
Review itemCard background colorAdjusts the background color of review cards.
Card borderToggles the visibility of card borders.
Card border colorChanges the color of the card borders.
Card shadowAdds or removes shadows around review cards.
Verified badge colorAdjusts the color of the "Verified Purchase" badge.
Footer sectionLoad more button outlineAdjusts the border color of the "Load More" button.
Number of reviews per loadDefines how many reviews load at a time.
Widget content




Notes:



After configuring settings, remember to click Save to apply the changes.
Click the eye icon to preview how the changes look on your storefront.
To undo all changes and return to the Kudosi default, click Reset to default. Check the box for which elements you want to reset to default: Appearance, widget content for all languages



That's how to install and customize the Review Box. If you need more help, please feel free to contact us via live chat or email us at support@kudosi.ai

Updated on: 19/03/2025

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