Fixing common bulk importing review errors
During adding the AliExpress product URL manually in the bulk import process, you may encounter some issues. This article will help you figure out some common importing errors and how to solve them.
No new reviews imported
URL format errors
No product ID in the URL
Unsupported country
Heads-up:
Remember to install the Kudosi extension on Google Chrome to limit errors and import reviews smoothly. (Click here to learn how to install the Kudosi extension).
When you use the bulk import method, the number of reviews imported depends on your import settings. If you don’t get any reviews after bulk importing, please check your import settings—they may be too strict. From the dashboard, go to import reviews > Click "Customize settings" on the top right of the page.
If no reviews are imported, click "Try again." In this step, you’ll see new suggested review links for the products that failed, and you can also switch to manual import if needed.
Please note: Your import settings can affect the results. If you experience any issues, check and adjust your import settings for better results.
Error message: "Invalid URL. Check the link format or learn more."
Solution: Check the URL format and make sure you are using the correct format.
AliExpress URL must look like:
[https://www.aliexpress.com/item/product-ID.html] - Click here for an example.
Another correct format:
[https://www.aliexpress.com/item/product-ID.html?query-string] - Click here for an example.
The query string is optional and it consists of various parameters separated by '&' symbols.
There are some incorrect format AliExpress URLs:
[https://m.aliexpress.com/item/product-id.html]
[https://www.aliexpress.com/store/product/product-id]]
The importing error may occur if the URL has the local link [aliexpress.ru].
Error message: "No product ID found in this URL. Use a different URL."
Solution: To solve this error message during the review import process, simply use another URL with the product ID.
Error message: "This link is from an unsupported country. Use a different one."
Solution: We support nations like US, AU, BR, CA, CN, FR, DE, IN, IT, MX, NL, SG, ES, TR, AE, GB, SE, SA, PL, EG, JP, BE
Hope this article helps you clarify how to solve common bulk importing errors.
If you need help, contact our customer support via live chat or email at support@kudosi.ai. Please provide detailed information about the issue and any troubleshooting steps you've tried. We're available 24/7 to assist you promptly.
Related articles:
Importing reviews from AliExpress and Amazon
Importing reviews from CSV file
Fixing CSV file import review errors
On this page
No new reviews imported
URL format errors
No product ID in the URL
Unsupported country
Heads-up:
Remember to install the Kudosi extension on Google Chrome to limit errors and import reviews smoothly. (Click here to learn how to install the Kudosi extension).
When you use the bulk import method, the number of reviews imported depends on your import settings. If you don’t get any reviews after bulk importing, please check your import settings—they may be too strict. From the dashboard, go to import reviews > Click "Customize settings" on the top right of the page.
No new reviews imported
If no reviews are imported, click "Try again." In this step, you’ll see new suggested review links for the products that failed, and you can also switch to manual import if needed.
Please note: Your import settings can affect the results. If you experience any issues, check and adjust your import settings for better results.
URL format errors
Error message: "Invalid URL. Check the link format or learn more."
Solution: Check the URL format and make sure you are using the correct format.
AliExpress URL must look like:
[https://www.aliexpress.com/item/product-ID.html] - Click here for an example.
Another correct format:
[https://www.aliexpress.com/item/product-ID.html?query-string] - Click here for an example.
The query string is optional and it consists of various parameters separated by '&' symbols.
There are some incorrect format AliExpress URLs:
[https://m.aliexpress.com/item/product-id.html]
[https://www.aliexpress.com/store/product/product-id]]
The importing error may occur if the URL has the local link [aliexpress.ru].
No product ID in the URL
Error message: "No product ID found in this URL. Use a different URL."
Solution: To solve this error message during the review import process, simply use another URL with the product ID.
Unsupported country
Error message: "This link is from an unsupported country. Use a different one."
Solution: We support nations like US, AU, BR, CA, CN, FR, DE, IN, IT, MX, NL, SG, ES, TR, AE, GB, SE, SA, PL, EG, JP, BE
Hope this article helps you clarify how to solve common bulk importing errors.
If you need help, contact our customer support via live chat or email at support@kudosi.ai. Please provide detailed information about the issue and any troubleshooting steps you've tried. We're available 24/7 to assist you promptly.
Related articles:
Importing reviews from AliExpress and Amazon
Importing reviews from CSV file
Fixing CSV file import review errors
Updated on: 24/06/2025
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