Fixing common bulk importing review errors
During adding the AliExpress product URL manually in the bulk import process, you may encounter some issues. This article will help you figure out some common importing errors and how to solve them.
URL format errors
No product ID in the URL
Unsupported country
Heads-up: Remember to install the Kudosi extension on Google Chrome to limit errors and import reviews smoothly. (Click here to learn how to install the Kudosi extension).
Error message: "Invalid URL. Check the link format or learn more."
Solution: Check the URL format and make sure you are using the correct format.
+ AliExpress URL must look like:
[https://www.aliexpress.com/item/product-ID.html] - Click here for an example.
Another correct format:
[https://www.aliexpress.com/item/product-ID.html?query-string] - Click here for an example.
The query string is optional and it consists of various parameters separated by '&' symbols.
There are some incorrect format AliExpress URLs:
[https://m.aliexpress.com/item/product-id.html]
[https://www.aliexpress.com/store/product/product-id]]
The importing error may occur if the URL has the local link [aliexpress.ru].
Error message: "No product ID found in this URL. Use a different URL."
Solution: To solve this error message during the review import process, simply use another URL with the product ID.
Error message: "This link is from an unsupported country. Use a different one."
Solution: We support nations like US, AU, BR, CA, CN, FR, DE, IN, IT, MX, NL, SG, ES, TR, AE, GB, SE, SA, PL, EG, JP, BE
Hope this article helps you clarify how to solve common bulk importing errors.
If you need help, contact our customer support via live chat or email at support@kudosi.ai. Please provide detailed information about the issue and any troubleshooting steps you've tried. We're available 24/7 to assist you promptly.
Related articles:
Importing reviews from AliExpress and Amazon
Importing reviews from CSV file
Fixing CSV file import review errors
On this page
URL format errors
No product ID in the URL
Unsupported country
Heads-up: Remember to install the Kudosi extension on Google Chrome to limit errors and import reviews smoothly. (Click here to learn how to install the Kudosi extension).
URL format errors
Error message: "Invalid URL. Check the link format or learn more."
Solution: Check the URL format and make sure you are using the correct format.
+ AliExpress URL must look like:
[https://www.aliexpress.com/item/product-ID.html] - Click here for an example.
Another correct format:
[https://www.aliexpress.com/item/product-ID.html?query-string] - Click here for an example.
The query string is optional and it consists of various parameters separated by '&' symbols.
There are some incorrect format AliExpress URLs:
[https://m.aliexpress.com/item/product-id.html]
[https://www.aliexpress.com/store/product/product-id]]
The importing error may occur if the URL has the local link [aliexpress.ru].
No product ID in the URL
Error message: "No product ID found in this URL. Use a different URL."
Solution: To solve this error message during the review import process, simply use another URL with the product ID.
Unsupported country
Error message: "This link is from an unsupported country. Use a different one."
Solution: We support nations like US, AU, BR, CA, CN, FR, DE, IN, IT, MX, NL, SG, ES, TR, AE, GB, SE, SA, PL, EG, JP, BE
Hope this article helps you clarify how to solve common bulk importing errors.
If you need help, contact our customer support via live chat or email at support@kudosi.ai. Please provide detailed information about the issue and any troubleshooting steps you've tried. We're available 24/7 to assist you promptly.
Related articles:
Importing reviews from AliExpress and Amazon
Importing reviews from CSV file
Fixing CSV file import review errors
Updated on: 20/05/2025
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