Articles on: Managing Reviews

Kudosi verified review badge

Kudosi helps you build trust with your customers by offering a Verified Review badge. This badge highlights reviews that come from customers who have actually purchased the product, adding an extra layer of authenticity to your store.

This article explains what the badge means, how it's applied, and your responsibilities when adding it manually.

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What Is the Verified Review Badge?
How Reviews Are Verified

What Is the Verified Review Badge?



The Verified Review badge is displayed next to reviews that have been confirmed to come from actual purchasers. It provides shoppers with clear reassurance that the review is based on a real buying experience.

How Reviews Are Verified?



Kudosi supports two ways to apply the Verified Review badge:

1. Automatically Verified Reviews



Reviews submitted through Kudosi’s post-purchase review request emails are automatically marked as Verified. These are verified through our backend data, such as order details and customer email.

The badge will appear with the review, along with the text Verified Purchase.



2. Manual Verification



If you choose to manually verify reviews in your Kudosi admin panel, you may apply the “Verified Purchase” label yourself. However, per our Terms of Service, when manually verifying a review, you must use reasonable methods (e.g., order history, customer communication, or other verifiable proof) to ensure the review reflects a genuine customer experience. This helps maintain trust and keeps your store aligned with local regulations and best practices.

How to add / remove the verified purchased tag



You can manually add or remove the verified purchased tag for your review, please follow those steps below:

Go to Manage Reviews.
Find the review you want to add / remove the tag.
Click the three-dot icon "..." and select Add / Remove verified badge.


Click Verify review.


Important Note:
By performing this action, you confirm that you comply with our Kudosi’s Commitment to Privacy and Compliance and local laws and regulations.
We currently do not support adding the verified purchase tag to multiple reviews at once, as this helps ensure each review meets the necessary standards and policies.

For help managing review settings or applying the Verified badge contact our support team at support@kudosi.ai**

Updated on: 04/06/2025

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