New! AI review translation powered by Claude

We’ve introduced AI-powered review translation using Claude AI to help you connect with more global shoppers. This feature translates your reviews and widget content into the shopper’s language—instantly, naturally, and authentically. Whether you're a free or paid user, your store can now speak every customer’s language.

What is the AI review translation feature?

Claude AI automatically translates your customer reviews and widget content into each shopper's location or their browser language. This helps your customers:

Understand reviews easily in their own language
Feel more confident in their purchase decisions
Trust your store faster

And for you? It means expanding your reach and growing your business globally.

For paid users

Uses Claude AI to deliver translations that feel natural and authentic
Automatically removes marketplace or platform names (e.g., AliExpress, Amazon)

For free users

Uses Google Translate as a backup to ensure everyone gets at least basic translations
Some limitations may apply—but we make sure no one is left behind

Claude AI vs. Google Translate—Why sellers prefer Claude

Let’s compare a real review in Russian and how both tools handled it:

Original Review in Russian

Изначально я скептически относился к рубашкам с AliExpress из-за обширной рекламы и использования топ-моделей, которые делают все вещи выглядящими потрясающе.
В преддверии отпуска я заказал эту зеленую льняную рубашку размера L (мой рост 168 см, вес 87 кг). К моему приятному удивлению, опыт оказался фантастическим. Качество рубашки превосходное, она модная и идеально мне подходит. Настоятельно рекомендую продукцию Coofandy.

Google translate: Initially I was skeptical about AliExpress shirts because of the extensive advertising and the use of top models who make everything look amazing.
In anticipation of my vacation I ordered this green linen shirt in size L (I am 168 cm, 87 kg). To my pleasant surprise, the experience turned out to be fantastic. The quality of the shirt is excellent, it is fashionable and fits me perfectly. Highly recommend Coofandy products

Claude: Initially, I was skeptical about ordering shirts from overseas online stores due to their extensive advertising and use of professional models who make everything look amazing. Before my vacation, I decided to take a chance and ordered this green linen shirt in size L (for reference, I'm 168 cm tall and weigh 87 kg). To my pleasant surprise, the experience was fantastic. The shirt's quality is excellent, it's stylish, and fits me perfectly. I highly recommend trying these linen shirts if you're looking for good vacation wear

Category	Google translate	Claude
Brand removal	Exposes original source like "AliExpress" and "Coofandy"	Removes platform/brand names for a more universal review
Tone	"In anticipation of my vacation I ordered..." Translation feels mechanical and awkward	Before my vacation, I decided to take a chance..." Sounds like a real person
Emotion	Flat, lacks expression	Natural and engaging

Claude captures the tone and nuance that real shoppers use—perfect for building trust with global buyers.

How to use AI review translation powered by Claude

Follow these easy steps to enable and manage translations:

1. Enable Auto-Translation

Go to your dashboard and navigate to Translation
Toggle auto-translation ON to use this feature: This will automatically translate reviews based on language display method like the buyer's browser language or their location in Shopify market settings.
If you turn off auto-translation, all translated content will be hidden. When you turn it back on, published languages will be retranslated from your default language.

2. Select the language display method

Browser language

Browser language is the language set in your web browser (like Chrome). Websites use this setting to determine which language to display. For example, if your browser is set to German, your Shopify store can automatically show reviews in German if a translation is available.

How to check the browser language:

Open Chrome and go to the menu (three dots) > Settings.
Click Languages on the left sidebar.
Your current browser language will be listed at the top under "Preferred languages".

When you select this method, buyers will see reviews in their browser language if it matches a published translation language in the Kudosi app. If not, the default language will be used.
Example:
If the buyer’s browser language is German and you have published German as a translation in the Kudosi app, reviews will be shown in German.

Shopify market

When you select the display method “Shopify market,” buyers will see reviews in the language of their location as set in Shopify market settings. It depends on which market you set up in Shopify. If the Shopify market matches a published translation language, customers in that country/market will see reviews in their language. If not, the default language is used.

For example:
If your customers are in Germany and, in Shopify market settings, you set Germany and publish German as a translation language, buyers shopping in Germany will see reviews in German.

3. Default language

If no translation languages are selected, reviews will be translated into the default language (e.g., English). If none of the published translation languages match the selected display method (browser language or Shopify market), reviews will also be shown in the default language.

You can change the default language at any time if needed.

For example:

Free users: Google Translate handles English as the default language.

Paid users: Claude handles English as the default language.

4. Select translation language

Choose which languages you'd like to translate into. Click Select a language (e.g., Japanese).
You can add one language at a time.

5. Translate and publish language

Toggle the translation language on to enable publishing
Click "Publish" to confirm
Reviews will be displayed in the selected language based on the shopper’s location

6. Preview your storefront

After publishing language translation, click "View store" to see how the translations appear directly in your store.

Important note

For widget content, you can’t edit the content of widgets in other languages if they were translated by AI. To make changes, switch the widget back to English first. Only the original English content can be customized.You can unpublish or delete a language at any time.Some plans may limit how many languages you can publish. Be sure to check your plan details.

If you need more help, feel free to contact us via live chat or email us at support@kudosi.ai

Updated on: 11/06/2025

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