Why doesn't the verified badge show when I enable it?

You enable the Verified badge on Show reviews --> Customize the review widget (review box, popup detail). However, the verified badge has not shown on your storefront as on the preview.



The verified purchase badge is showing when the reviews are verified to be written by purchasers. Our app will mark the review written from the review request emails, or the submission page linked with the request are purchaser's written review and show the verified badge.

For the reviews which are imported from other source or are written on storefront without order identifier, it will not show the verified badge.

Related articles:

How to use Auto request reviews via Email?
What is the review submission page?

Should you need more assistance, please feel free to contact us via live chat or email us at support@kudosi.ai

Updated on: 26/08/2024