• Managing reviews

  Manage review is a feature that allows you to modify reviews before they appear on your online store. Effective review management helps turn viewers into buyers by leveraging positive feedback to enhance your brand's credibility and appeal. This article will guide you through the various functions available for managing reviews effectively, ensuring that only the most relevant and valuable feedback is showcased to your customers. On this page Auto-publish reviews (2-auto-publish-reviePopular

• How to arrange reviews in order?

  As default the reviews will display from the newest to latest ones. You can show the Sorting option, so that visitors can view reviews based on date/ rating/ content/ media At the moment, it's not possible to arrange the reviews in order. However, you can pin specific review(s) on top Here's the rules how the Pin feature works Pinned reviews will show upon other reviews. The review which is pinned lFew readers

• Can I restore deleted reviews?

  Can I restore, revert deleted reviews on Ali ReviewsFew readers

• What is Questions and Answers (Q&A) feature

  Questions and Answers (Q&A) is a great helpful section which not only gives your customers' entire needed information before making decision to purchase the items, but also help you to acknowledge your customer's needs To use the Q&A feature, you will need at least Essential plan. This article includes: What is Q&A How to use Q&A section How is the Q&A section showing on storeFew readers

• Managing media

  The purpose of managing media is to help you easily locate, oversee media content, and control the visibility of media reviews. This article will go through some key actions you can take in the management of photos or videos. On this page Delete one media item Delete multiple media items Delete one media item Steps From the manage reviews page, select Manage Reviews in the left side menu. From the All meFew readers

• How to reply reviews from my customers

  Interacting with customer via reviews helps your store become more trustful. Understanding that, we release the Reply reviews feature which is available on Essential and higher plan HOW TO USE After your customer write a review, it will be placed on Approve reviews section. You will need to approve the review before replying on it. On Manage reviews -- Actions --there will be a Reply button on each review. There are 2 options: Publish reply and Notify via email. You caFew readers

• Can the visitors write reviews on my online store?

  Absolutely yes, you can ask your customers to write a real review on your online store. Just simply click on "Write a review" button and leave a feedback. Or request a reviews from your purchaser by using Auto Request Note: images' size cannot be bigger than 10MB and video's size cannot be bigger thanFew readers