Adding the review box via app block
This instruction helps to add review box to product page, non-product page (such as Homepage, collection page, pages/ blogs) via Shopify app blockFeaturedDiscovering all Kudosi (formerly Ali Reviews) widgets
Utilizing the Kudosi (formerly Ali Reviews) widget can showcase your reviews and enhance your store's credibility. This article will show you how each widget looks and how it can elevate your brand and encourage informed purchasing decisions.FeaturedWhy I cannot preview my store when setting the widget?
You are setting the review widgets and preview how it shows on the online store. However, you cannot see the content of your store on the Preview section but the blank content as bellow There are 2 situations: Your store is enable "password protection". But please do not worry, all actions (add/ edit review widgets) are still working fine. You can disable the password to preview the page or go directlFew readersHow to move review box above Related Products section?
Go to your Online store - Theme - Find the Theme that you're using - Action - Edit Code. Search for product.liquid file, Then move Kudosi widget section above the Related Products section Finally, save it. We hope you could do it and it will be worked perFew readersDisplaying and customizing Media Carousel
This article will guide you through the steps to display the Media Carousel by adding it via the app block and customizing this widget quickly in the theme editor. On this page What is a Media Carousel widget? Add Media Carousel app block in the theme editor Customize the Media Carousel widgetFew readersManually adding the Review Box by copying code
Normally, the review box widget will automatically enable on your product page after the app embed has been enabled. For non-product pages, you can add the review box widget via app block. However, there are some situatioFew readersCan I sort the reviews showing on online store?
On this page Can I sort the reviews showing on online stores? How to configure review sorting in-app? Can I sort the reviews showing on online stores? By default, reviews are sorted by date (from newest to oldest). However, you can enable additional sorting options to help visitors find reviews that meet their needs. AvFew readersDisplaying and customizing Star Ratings
Beside of the review widgets (such as review box, review popup and carousel), you will be able to show the star ratings under the product's title. Please check this article for detailed instruction ENABLE APP EMBED To have the app worked on your store, you will need to enable Kudosi on your theme. From Shopify Sale channels --Online Store --Theme --Customize --App embeds --Enable Kudosi (https://storage.crisp.chat/users/helpdesk/website/51849c8de000cc00/coresnippet1h0apnp.Few readersUpgrading to the new version of review widgets
We've just released a new version of our review widget and are gradually moving users to this update. This article will show you how to upgrade to the latest version of our review widgets. On this page Why should you migrate to the new widgets? How it works? Upgrading process Step 1: Start migration Step 2: Upgrade new Reviews Box (3-step-2-upgrade-new-revieFew readersTranslating reviews content into multiple languages
If your store is written by another language rather than English, or you are selling internationally and want to translate the reviews into multiple languages. This articles will provide more information about how to translate/ customize the text as your demand. We will have 2 types of content: Widget content (including all widgets: review box, review pop, carousel slider, pop up detail, star rating): Customize widget content is available from Essential plan Review content CFew readersDisplaying and customizing Review Box
The Review Box widget showcases customer reviews in grid, list, or slider layouts, enhancing your store's credibility. This guide will show you how to display the Review Box on the desired page and customize the widget's appearance to best suit your store's brand. On this page Display Review Box Display on the Product page Display on any page Customize Review Box (2-customFew readersDisplaying and customizing Review Popup
We aim to help you set up your review widgets in the most efficient and easy way. You can customize the widget's settings quickly in-app. Please follow the instruction bellow will include 3 steps: Enable app embed Installation Customization ENABLE APP EMBED To have the review popup widget displayed on your online store, you will need to enable Kudosi on your theme. From Shopify Sale channels --Online Store --Theme --Customize --App embeds --Enable Kudosi (httpsFew readersDisplaying and customizing Review Badge
Displaying review badges that show the average star rating of your store or a product, enhances authenticity and credibility, thereby encouraging informed purchasing decisions. This article provides a step-by-step guide on adding the Review Badge via the app block and quickly customizing it in the theme editor. On this page Add Review Badge block in the theme editor Customize the Review Badge widgetFew readersWhy doesn't the verified badge show when I enable it?
You enable the Verified badge on Show reviews --Customize the review widget (review box, popup detail). However, the verified badge has not shown on your storefront as on the preview. The verified purchase badge is showing when the reviews are verified to be written by purchasers. Our app will mark the review written from the review request emails, or the submission page linked with the request are purcFew readersDisplaying and customizing Review Tab
Review tab is a widget placed on the side of the website, is used to access to all reviews quickly without entering the product page or scrolling down to the review section. HOW TO USE THE REVIEW TAB WIDGET Step 1: On Show reviews menu, open the Review tab widget Step 2: Enable the widget (https://storage.crisp.chat/users/helpdesk/website/51849c8de000cc00/imageeri7r0.pngFew readersDisplaying and customizing Review page (Happy Customer Page)
Review page is used to display all reviews of your store, which helps your new customers learn more about your products and service before making purchases. Create a page from Shopify admin: From Shopify --Online store --Pages --Create a blank page --Customize template Add Kudosi box via app block (https://storage.crisp.chat/users/helpdesk/website/51849c8de000cc00/happpage1gtz7jn.Few readersDisplaying and customizing Popup Detail
Popup Detail is an expand widget when you click in a review from review box, review popup or carousel. In order to customize the Review Popup Detail, please open the Show Reviews on Kudosi menu --Popup Detail From there, you could start customizing elements as in settings: Overall: Customize text's font, size, or colors. Rating Icon: Change rating star's shape, size, spacing or coloFew readersWhy do I have to enable Core Snippet in the App Embed Block?
Kudosi app is using the latest technologies from Shopify to perform at its best, including the app embed block that decreases the loading time of the widgets. To activate Kudosi's widgets, it is required to enable the app embed block. For some situations (using a customed theme, page builder, etc.), the review widgets are not displayed even after enabling the app embed, please kindly check this article (https://support.fireapps.io/en/article/ali-reviews-new-widget-how-can-i-show-the-rating-staFew readersHow to show Q&A section on Review Box widget
Questions and Answers (Q&A) is a great helpful section which not only gives your customers' entire needed information before making decision to purchase the items, but also help you to acknowledge your customer's needs To use the Q&A feature, you will need at least Essential plan. This article includes: What is Q&A How to use Q&A section How is the Q&A section showing on storeFew readersCan I hide review box when the product does not have any reviews?
You are now able to hide the review box widget on the products which do not have any reviews. Please follow the steps bellow: Please go to Show reviews --Review box --scroll to the bottom and open Advanced settings --Overall --Tick on the option to hide review box for products without reviews --hit the Save button. Should you need more assistance, please feel free to contact our suppFew readersDisplaying and customizing in-cart reviews
By showing reviews in the cart, you can help customers make informed decisions and potentially reduce cart abandonment rates by providing valuable information to customers, increase trust in your products. In this article, we will go through the settings needed to be done to enable in-cart reviews. After installing Kudosi, we automatically add the review box widget on your Product page and Cart page. When enabling Kudosi on App Embeds section, you will allow the review widget to be show oFew readersDisplaying and customizing Review Carousel
The Review Carousel is our new widget that showcases customer reviews in a sleek, horizontal scroll. This article will guide you through the steps to quickly and effortlessly display and customize the Review Carousel in the theme editor using the app block. On this page What is a Review Carousel widget? Add Review Carousel app block in the theme editor Customize the Review carousel (2-custoFew readersManually add Star Rating by copying code
By default, Kudosi automatically adds an app block or auto-applies code to your theme after installing the app. However, in some cases, you might need to manually add the code. This guide will walk you through the steps to insert code to display the star rating. If you're not comfortable with coding, please contact our support team for assistance. On this page Where to edit code? Manually add Rating Star on product page (Theme 1.0) (2-manually-add-rating-starFew readers