How to custom the email sender
In case you wish to change email information that customers see in their inboxes when receiving review request emails and review response emails, it can be done as below:
From Navigation -> Setting -> General:
Email Request Review
- Store name: your Store Name which is set from Shopify will be shown as default and it cannot be blank
- Email address: this email address will show on the Email request as sender
- Reply to email address: When you reply the reviews, we will show this email address as sender
Should you need further support, please feel free to contact us via live chat or email us at support@kudosi.ai
Updated on: 14/07/2025
Thank you!