Importing reviews via marketplaces like Temu and eBay
The import via marketplace feature in Kudosi lets you quickly import reviews from Temu and eBay with a browser extension. This guide explains how to set up, filter, and import reviews to match your needs.
Access the “import via marketplace” feature in Kudosi
Add the Kudosi extension
Import reviews from Temu and eBay
Troubleshooting import errors
Heads up: This feature is only for paid users.
From the Kudosi dashboard:
Click Import Reviews in the side menu.
Click Import via marketplace at the top-right corner of the import reviews page.
On the Import reviews via marketplaces page, you’ll find a quick guide to help you use this feature.
Note: You can customize the settings to filter and import specific reviews from the marketplace. At the top-right corner of the import reviews page, click "Customize settings".
Steps to add the extension:
From the Import reviews via marketplaces page in the Kudosi app, click Add to Chrome. This will open the Chrome Web Store.
Click the Add to Chrome button in the Chrome Web Store.
Confirm by clicking Add extension.
Once you’ve added the Kudosi extension, follow these steps:
Visit a product page on Temu or eBay (e.g., a pickleball paddle).
Click the Kudosi logo in the right sidebar. This will open a side panel displaying the review list.
Alternative access:
You can also click the Kudosi extension icon at the top of your browser to activate the feature.
Important:
To import reviews, ensure you are on a product page with reviews, not the marketplace homepage.
Select a store
If your required store is not listed, follow these steps:
Log in to your Shopify store.
Open the Kudosi app.
Reload the product page with the side panel to refresh the store list.
Select a product to import reviews
Ensure your store has products available before importing reviews.
Apply filters (optional)
Must have photos: Only imports reviews with photos, regardless of text.
Must have text: Only imports reviews with text, regardless of photos.
Selecting both filters may reduce the number of reviews imported. To maximize imported reviews, keep the filters at their default settings.
For eBay: Reviews displayed in the panel reflect filters applied on both eBay and the Kudosi panel.
Scroll through the side panel to check the quality of reviews.
Delete unwanted reviews or keep only the ones you need before importing them.
For eBay:
All ratings (positive, neutral, and negative) are converted into star ratings in Kudosi’s format.
Date formats like "Past month" are converted to MM/DD/YYYY.
For Temu:
Most country flags in Temu, including flag images or labels like "From abroad," are automatically converted to the US flag.
When switching the language from English to another, some attributes, such as dates, may not display correctly or match the original format.
For both marketplaces, after completing import reviews into the Kudosi
Customer names like "K**i" are replaced with a full name based on your in-app settings.
These changes ensure all reviews display consistently and professionally on your storefront, regardless of their original format.
You can import up to 100 reviews per session and 5 images per review.
After completing the import, check and manage reviews in the Kudosi app.
Allow a few moments for syncing to display the imported reviews in Kudosi.
In this case, you need to:
Log in to your Shopify store.
Open the Kudosi app.
Reload the product page with the side panel to refresh the store list.
For Temu, adjust the filters on the Kudosi panel.
For eBay, adjust the filters on both the marketplace and the Kudosi panel.
Ensure you’re on a product page that has reviews. This feature only supports importing reviews from product links with existing reviews.
And that’s it! That’s how you can use the import via marketplace feature to effortlessly import reviews from Temu and eBay into your store. If you need more help, please feel free to contact us via live chat or email us at support@kudosi.ai.
On this page
Access the “import via marketplace” feature in Kudosi
Add the Kudosi extension
Import reviews from Temu and eBay
Troubleshooting import errors
Heads up: This feature is only for paid users.
Access the “import via marketplace” feature in Kudosi
From the Kudosi dashboard:
Click Import Reviews in the side menu.
Click Import via marketplace at the top-right corner of the import reviews page.
On the Import reviews via marketplaces page, you’ll find a quick guide to help you use this feature.
Note: You can customize the settings to filter and import specific reviews from the marketplace. At the top-right corner of the import reviews page, click "Customize settings".
Add the Kudosi extension
Steps to add the extension:
From the Import reviews via marketplaces page in the Kudosi app, click Add to Chrome. This will open the Chrome Web Store.
Click the Add to Chrome button in the Chrome Web Store.
Confirm by clicking Add extension.
Import reviews from Temu and eBay
Once you’ve added the Kudosi extension, follow these steps:
Visit a product page on Temu or eBay (e.g., a pickleball paddle).
Click the Kudosi logo in the right sidebar. This will open a side panel displaying the review list.
Alternative access:
You can also click the Kudosi extension icon at the top of your browser to activate the feature.
Important:
To import reviews, ensure you are on a product page with reviews, not the marketplace homepage.
Use the side panel
Select a store
If your required store is not listed, follow these steps:
Log in to your Shopify store.
Open the Kudosi app.
Reload the product page with the side panel to refresh the store list.
Select a product to import reviews
Ensure your store has products available before importing reviews.
Apply filters (optional)
Must have photos: Only imports reviews with photos, regardless of text.
Must have text: Only imports reviews with text, regardless of photos.
Selecting both filters may reduce the number of reviews imported. To maximize imported reviews, keep the filters at their default settings.
For eBay: Reviews displayed in the panel reflect filters applied on both eBay and the Kudosi panel.
Review management before importing
Scroll through the side panel to check the quality of reviews.
Delete unwanted reviews or keep only the ones you need before importing them.
Important note
For eBay:
All ratings (positive, neutral, and negative) are converted into star ratings in Kudosi’s format.
Date formats like "Past month" are converted to MM/DD/YYYY.
For Temu:
Most country flags in Temu, including flag images or labels like "From abroad," are automatically converted to the US flag.
When switching the language from English to another, some attributes, such as dates, may not display correctly or match the original format.
For both marketplaces, after completing import reviews into the Kudosi
Customer names like "K**i" are replaced with a full name based on your in-app settings.
These changes ensure all reviews display consistently and professionally on your storefront, regardless of their original format.
Import completion
You can import up to 100 reviews per session and 5 images per review.
After completing the import, check and manage reviews in the Kudosi app.
Allow a few moments for syncing to display the imported reviews in Kudosi.
Troubleshooting import errors
Your store is not found
In this case, you need to:
Log in to your Shopify store.
Open the Kudosi app.
Reload the product page with the side panel to refresh the store list.
No reviews match filter
For Temu, adjust the filters on the Kudosi panel.
For eBay, adjust the filters on both the marketplace and the Kudosi panel.
This product on the marketplace has no reviews
Ensure you’re on a product page that has reviews. This feature only supports importing reviews from product links with existing reviews.
And that’s it! That’s how you can use the import via marketplace feature to effortlessly import reviews from Temu and eBay into your store. If you need more help, please feel free to contact us via live chat or email us at support@kudosi.ai.
Updated on: 20/02/2025
Thank you!