Why does the reviewer name show as *** after importing from Ali Express?
Since you are importing the reviews on Ali Express, we will get the exact reviews from there. The reviewer names on Ali Express are showing as A*** or Ali Express Shopper.
If you do not want the text "Ali Express Shopper" on your storefront, you can configure the Import Settings to convert it into hidden format (A***)
The reviews which are written by your customer (via storefront, Email request, etc.) will show the full reviewer name as your customers input
If you need some more helps, please feel free to contact us via live chat or email us at support@kudosi.ai
Related articles:
How to import reviews
Why I can't import reviews?
If you do not want the text "Ali Express Shopper" on your storefront, you can configure the Import Settings to convert it into hidden format (A***)
The reviews which are written by your customer (via storefront, Email request, etc.) will show the full reviewer name as your customers input
If you need some more helps, please feel free to contact us via live chat or email us at support@kudosi.ai
Related articles:
How to import reviews
Why I can't import reviews?
Updated on: 26/08/2024
Thank you!