Sending auto-request reviews via email
The review request email is one main feature of collecting reviews, helping the shop owners get more reviews from purchasers and encouraging customers to leave feedback for the store. This article provides an overview of how to send auto-request reviews via email. On this page Enable auto-schedule requests Set up an email schedule Set up an order of products Set up a reminder emailPopularUsing discount settings to encourage customers to write reviews
One way to encourage your customers to leave reviews after their purchases is to offer a discount code for their next purchase. Let’s explore how to set discount features for your campaign. On this page Enable the discount setting Set up a unique code for each kind of review Set discount value as a percentage (%) Set discount value as a fixed amount ($) (3-set-dFew readersRequest Dashboard: see how emails are performing
Kudosi will send the emails to your customer to ask for the review according to your settings on Review request via Email Request Dashboard allows you to manage all the emails and see how they work. Please go to Collect reviews --Request Dashboard --open tab Email Review Request 1. Understand the status of Email Request reviews. Scheduled: email request review is scheduled after the order fulfilment, and will beFew readersHow to schedule my email sending time
Review request email should be sent right time after your customer receives the items. By default, Kudosi send the emails 7-day after the order fulfilment. At the moment, Kudosi can only set the sending time from the fulfilment date. Based on your basic delivery time, please manually calculate how long it takes to send the email after the fulfillment date. Schedule Email timing The EmailFew readersHow to get reviews for my product?
With Kudosi, there are several ways to get the reviews to your products. Please check bellow for detailed information Send Email to request your customer to leave a review after purchased Check out our Email Campaign feature which allows you to send Email Request Reviews for your customer Customers/ Visitors can leave reviews on your online store via the Review box section. (httpsFew readersUsing the Blocklist to manage review request email
The Blocklist helps you manage review request emails more efficiently. This article will guide you on using Blocklist to exclude specific email addresses or products from review requests, ensuring a more targeted and effective feedback collection process. On this page What is Blocklist? How to use Blocklist? What is Blocklist? Blocklist is a feature withinFew readersRemind customer to leave reviews via Email Reminder
Email Reminder, Remind customerFew readersSchedule Request reviews via Email for old orders
Request reviews via Email for old ordersFew readersWhy I can't remove the trigger for "All Countries" in Review Request Email?
At the moment, unluckily this All Countries option can't be removed, and we will improve it in the future releases. For now, please consider to use Blocklist (Product/User) function. Instruction can be found here If you need some more helps, please feel free to contact us via live chat or email us at support@kudosi.aiFew readersCannot submit the review on the Auto Request via Email. What is the problem?
Sending an Emails for your buyer to ask for a review after their purchase. You totally can do that via our Email Campaign However, you face a problem when opening the Email. The email format is broken, and you cannot submit the reviews. Please be advised that the Mail application on your desktop/ laptop, such as Mail,Few readersScheduling manual requests for orders out side Shopify via CSV file
If the Auto Request feature is enable, Kudosi will schedule an auto email after the order is fulfilled. However, in case you have orders which are not from Shopify, Kudosi can also help you to send manual review request via CSV file, so that you can collect reviews from them. This feature is available from Essential plan HOW IT WORKS Step 1: Configure the Email content. We wilFew readersWhat is Review Submission Page?
Review Submission Page is a independent professional page allows customer to leave reviews for all purchased products in just 1 new tab without spending time write reviews for each product's link. This page would show when customer click "Write a Review / Submit Review .." from email request review, also from scan QR or social request: This page would be directed to a new tab when customer having pFew readersCustomizing email templates: review request email and discount code email
This article will show you how to customize review request emails and discount code emails to fit your brand. Follow these instructions to easily adjust your emails' content, logo, and design directly within Kudosi. On this page Customize review request email template Customize discount code email Customize review request email template Steps From the Kudosi dashboard, navigate to the left-siFew readersHow to custom the email sender
In case you wish to change email information that customers see in their inboxes when receiving review request emails and review response emails, it can be done as below: From Navigation -Setting -General: Email Request Review Store name: your Store Name which is set from Shopify will be shown as default and it cannot be blank Email address: this email address will show on the Email request as sender Reply to email address: When you reply the reviews, we will show this emailFew readersCustomizing promotion badge appearance
After customizing the review request email and adjusting the discount settings, you might want to also personalize the appearance of the promotion badge to match your store’s branding. This article will show you how to quickly and effectively customize your promotion badges. On this page About promotion badge Customize promotion badge Step 1: Open promotion badge in Kudosi app (3-step-1-open-promotion-badge-in-ali-reviews-Few readersCustomizing discount code appearance
The purpose of the discount code is to motivate your customers to submit reviews. This article will show you how to personalize the appearance of the discount code that is displayed after customers leave reviews. On this page About discount code Customize discount code appearance Step 1: Open discount code in Kudosi app Step 2: Select the place to show discount cFew readers