• Sending auto-request reviews via email

  The review request email is one main feature of collecting reviews, helping the shop owners get more reviews from purchasers and encouraging customers to leave feedback for the store. This article provides an overview of how to send auto-request reviews via email. On this page Enable auto-schedule requests Set up an email schedule Set up an order of products Set up a reminder emailPopular

• Using discount settings to encourage customers to write reviews

  One way to encourage your customers to leave reviews after their purchases is to offer a discount code for their next purchase. Let’s explore how to set discount features for your campaign. On this page Enable the discount setting Set up a unique code for each kind of review Set discount value as a percentage (%) Set discount value as a fixed amount ($) (3-set-dSome readers

• Request Dashboard: see how emails are performing

  Kudosi will send the emails to your customer to ask for the review according to your settings on Review request via Email Request Dashboard allows you to manage all the emails and see how they work. Please follow these steps: Go to Collect reviews Request Dashboard Open tab Email Review Request 1. Understand the status of Email Request reviews. Scheduled: email request review is scheduled after the order fuFew readers

• How to schedule my email sending time

  Review request email should be sent right time after your customer receives the items. By default, Kudosi send the emails 7-day after the order fulfilment. At the moment, Kudosi can only set the sending time from the fulfilment date. Based on your basic delivery time, please manually calculate how long it takes to send the email after the fulfillment date. Schedule email timing The email wFew readers

• Using the Blocklist to manage review request email

  The Blocklist helps you manage review request emails more efficiently. This article will guide you on using Blocklist to exclude specific email addresses or products from review requests, ensuring a more targeted and effective feedback collection process. On this page What is Blocklist? How to use Blocklist? Blocked customers Blocked productsFew readers

• How to get reviews for my product?

  With Kudosi, there are several ways to get the reviews to your products. Please check bellow for detailed information Send Email to request your customer to leave a review after purchased Check out our Email Campaign feature which allows you to send Email Request Reviews for your customer Customers/ Visitors can leave reviews on your online store via the Review box section. (httpsFew readers

• Remind customer to leave reviews via Email Reminder

  Email Reminder, Remind customerFew readers

• Schedule Request reviews via Email for old orders

  Request reviews via Email for old ordersFew readers

• Why I can't remove the trigger for "All Countries" in Review Request Email?

  At the moment, unluckily this All Countries option can't be removed, and we will improve it in the future releases. For now, please consider to use Blocklist (Product/User) function. Instruction can be found here If you need some more helps, please feel free to contact us via live chat or email us at support@kudosi.aiFew readers

• What is a Review Submission Page?

  The Review Submission Page is a feature that allows customers to leave reviews for all the products in their order in one place. It simplifies the review collection process and encourages your customers to provide more detailed reviews. This article will guide you through understanding how the Review Submission Page works, its benefits, and how to set it up and customize it for your storefront. On this Page What is a Review Submission Page? HoFew readers

• Why I cannot submit a review through the Auto Request email?

  After a customer makes a purchase, you can send them an email requesting a review using our Email Campaign feature. However, a few of your customers may encounter an issue where the email format appears broken, preventing them from submitting reviews. Reason: This issue occurs because certain desktop email applicatFew readers

• Customizing email templates: review request email and discount code email

  This article will show you how to customize review request emails and discount code emails to fit your brand. Follow these instructions to easily adjust your emails' content, logo, and design directly within Kudosi. On this page Customize review request email template Customize discount code email Customize review request email template Steps From the Kudosi dashboard, navigate to the left-siFew readers

• Scheduling manual requests for orders out side Shopify via CSV file

  If the Auto Request feature is enable, Kudosi will schedule an auto email after the order is fulfilled. However, in case you have orders which are not from Shopify, Kudosi can also help you to send manual review request via CSV file, so that you can collect reviews from them. This feature is available from Essential plan HOW IT WORKS Step 1: Configure the Email content. We wilFew readers

• How to custom the email sender

  In case you wish to change email information that customers see in their inboxes when receiving review request emails and review response emails, it can be done as below: From Navigation -Setting -General: Email Request Review Store name: your Store Name which is set from Shopify will be shown as default and it cannot be blank Email address: this email address will show on the Email request as sender Reply to email address: When you reply the reviews, we will show this emailFew readers

• Customizing discount code appearance

  The purpose of the discount code is to motivate your customers to submit reviews. This article will show you how to personalize the appearance of the discount code that is displayed after customers leave reviews. On this page About discount code Customize discount code appearance Step 1: Open discount code in Kudosi app Step 2: Select the place to show discount cFew readers

• Customizing promotion badge appearance

  After customizing the review request email and adjusting the discount settings, you might want to also personalize the appearance of the promotion badge to match your store’s branding. This article will show you how to quickly and effectively customize your promotion badges. On this page About promotion badge Customize promotion badge Step 1: Open promotion badge in Kudosi app (3-step-1-open-promotion-badge-in-ali-reviews-Few readers

• Kudosi verified review badge

  Kudosi helps you build trust with your customers by offering a Verified Review badge. This badge highlights reviews that come from customers who have actually purchased the product, adding an extra layer of authenticity to your store. This article explains what the badge means, how it's applied, and your responsibilities when adding it manually. On this page What Is the Verified Review Badge? How Reviews Are Verified (2-how-reviews-are-verifiFew readers